How to complain about mistreatment in the investigation prison and ask for compensation?
Right to complain
You have the right to complain if you believe that you have been mistreated by prison staff or other inmates during your detention on remand. You can read more about mistreatment and the consequences of certain behaviour.
Where to submit the complaint?
You can complain about mistreatment by prison guards or other inmates to the head of the remand prison administration. They are responsible for examining the situation concerning your mistreatment or the disrespect of your rights. You may be asked for additional explanations or documentation, where necessary.
If needed, it will also forward your complaint to another responsible institution or person for further examination of your complaint. Where the mistreatment may have resulted in a criminal offence, the case will be further examined according to the Code of Criminal Procedure.
Decision & Appeal
Your complaint must be reviewed within 20 working days. If you are not satisfied with the decision, you can appeal it to the head of the Prison Department. The decision of the head of the Prison Department can be further appealed to a regional administrative court.
Compensation
If you believe that your rights were violated due to mistreatment in the investigation prison, you can also request compensation.
Read more how to request compensation: