The complaint is considered according to a certain procedure.
How is your application examined?
After the Parliamentary Ombudsperson receives your application, he/she will decide whether to open an investigation. If he/she decides not to open it, he/she will explain the reasons for such a decision. In the case the complaint is beyond the competence of the Parliamentary Ombudsperson, you will be informed to which institution the complaint has to be lodged.
If the Parliamentary Ombudsperson decides to commence an investigation, he/she may request more information from you or the state institutions that you have complained about. If needed, he/she may also request information from other institutions or experts.
After the Parliamentary Ombudsperson has gathered all the information needed for the examination of your case, he/she will issue a decision. In the decision, the Ombudsperson can either conclude that there has been a violation of your human rights, or decide that your rights have not been violated.
Read more about the effect of this decision.
How long will it take?
If you submit a complaint to the Parliamentary Ombudsperson, he/she will take a decision on whether to commence the investigation of the case and inform you about the decision within 7 days.
If the Parliamentary Ombudsperson decides to commence the investigation, he/she must conclude it within three months of its opening.
The Parliamentary Ombudsperson may extend the time-limit if your case is complex and he/she needs more information from the state institutions or private individuals for its examination.
note The filing of an application with the Parliamentary Ombudsperson or the commencement of the investigation does not interfere with any other time limits you may have in the Lithuanian courts or government agencies. It also does not interfere with the time limits for filing your application to the European Court of Human Rights or other international human rights institutions.